The Perrymount Clinic offers a range of different therapies including osteopathy, homeopathy, acupuncture, naturopathy and many others. The “treatments” they offer are mostly pseudoscientific nonsense but that hasn’t stopped them building a business on the back of them. Their website is chock-a-block full of misleading claims in an attempt to lure members of the public into taking the “treatments” they provide. Worryingly, they have a big focus on babies and children.
I complained about the clinic to the Advertising Standards Authority (ASA) which has resulted in an “Informally resolved” complaint. There are plenty of misleading claims on their website that could be raised with the ASA. In this initial complaint, I opted to focus primarily on their claims relating to osteopathy for babies and children as this seems to be the “treatment” that they promote the most. The Perrymount Clinic promotes osteopathy as a treatment for a whole range of conditions in babies and children including:
- Sleep problems in babies and toddlers
- Breast feeding / feeding problems
- Learning difficulties
- Ear infections
- Behaviour problems
- Other common baby problems
There is no evidence that osteopathy can help with any of these conditions and such claims are misleading and in breach of advertising regulations. The main “treatment” that they use is cranial osteopathy, which as I’ve said previously is pure quackery.
The Perrymount Clinic also suggests that birth is traumatic for babies and that the clinic can provide baby “checkups”. Although this is not an uncommon claim from osteopaths and chiropractors, the reality is that childbirth is not inherently traumatic for babies and does not require “treatment” to “correct” the problems it “causes”. As osteopaths are NOT medically qualified it is completely inappropriate for them to carry out “checkups” on babies. That should instead be left to someone who is medically qualified, such as a paediatrician.
Although my complaint to the ASA has been informally resolved, it’s quite clear that the Perrymount Clinic have not addressed the issues and are continuing to make misleading claims. They seem to have made minimal changes in response to the complaint and have try to excuse their misleading advertising with a disclaimer:
This is simply not acceptable and is not a way to get around the advertising regulations.
I can understand why this business are unwilling to modify their advertising as the way that they make money is by misleading the public. If their misleading advertising was removed they wouldn’t have much of a business left at all.
Within my complaint I also highlighted the fact that The Perrymount Clinic make misleading claims via social media, as this also falls under ASA’s remit. This includes two Twitter accounts (@theperrymount and @calmingcolic) and on Facebook. See below for an example:
The misleading claims on social media have also continued in spite of my complaint to the ASA.
Besides their claims relating to osteopathy, The Perrymount Clinic makes numerous other misleading claims. For instance, they say this:
“C-Section and antibiotic use are two of the main causes of an upset, colicky, crying baby. But perhaps more importantly they can both detrimentally affect the FUTURE health of your baby, being a trigger for eczema, asthma, food allergies and even obesity.”
What parent reading this wouldn’t feel scared about the future of their child and contact the clinic for an appointment? The reality is that these claims are pure fantasy. There is simply no evidence that C-Section or antibiotics cause any of these conditions.
Misleading claims in osteopathy are a widespread problem with even the professional body, The Institute of Osteopathy being found in breach of advertising guidelines. The Perrymount Clinic is one of the worst examples I’ve seen of misleading information combined with pseudoscience. It’s quite clear that they do not intend to bring their advertising in line with the guidelines so further action will be required. Watch this space!